5

I moved to Poulsbo last year and had yet to find a mechanic. Naturally, my car decided that now was the time to make sure I found one. After a lot of reading, calling and emailing, I decided to go to LK's Auto. They diagnosed my car quickly and provided a reasonable estimate. We scheduled the service, they ordered the parts and off we went. I explained that I was going out of town and needed my car back the same day. Got my car back in time for my trip, paid LESS than the original estimate and everything is great. I've had good and bad experiences with mechanics and this was one of the best I've had. I would recommend them to anyone!

1

I called to see if LK Auto could do a transmissions service on my motor home,Joe that answered the phone he needed to see it to make sure which transmission it had and to quote me cost since I was in it and about two blocks away I said I could come by right now Joe said no bring it in the next morning. Next morning I arrive around 9 Joe goes out looks at motor home comes in says no problem they can service it. We talk about different types of service from dropping pan and changing filter to using a machine they have that flushes the entire system does not require dropping pan and does a much better job I am told and would cost $350 to $400, I think this is high but agree and told to bring it in the following Wednesday which I did right when they opened. Later in the day I receive a phone call from Joe telling me that to drop the pan change fluid install new filter was going to cost $450, I said hold on you told me the best way was to use your machine flush system and not to drop the pan why the change, He hesitates for a second then says oh I thought you wanted to drop the pan to which I replied no you said it was better to go with flush system which I agreed tohe reply's it is let me get you a price for that which he comes back with a price of $525 so from$350 now to $525 I have lost my confidence in LK and ask what I owe at this time, he says nothing so I tell him throw the keys back inside lock the door and I'll pick it up later as I have no faith or trust in LK to work on any of my vehicles after this episode which is sad as I have five rigs and was looking for a close good, honest place to take all my vehicles to but this place is not for me.

Bob , Joe is very sorry about this and is using this as a learning experience. I have looked into this matter would like to offer an apology. Please call me Keith at 360 373 6790. Thanks for giving us a try. We can do better!

- LK's Auto Repair Inc.
5

Professional and prompt. Great place to go for auto repairs and service. The shuttle was a nice touch. I didn't have to bug someone for rides.

5

I actually work here and I must say I've never had a better work experience as I do at Lk's,good people to work with and work for,the owner Keith is out in the shop wrenching with us everyday,very knowledgeable and is all about the customer being satisfied,our reviews say it all( of course there's always gonna be that one that writes a low review) but come to the shop for a service or just come check us out and see for yourself,we will, and do go the extra that your looking for in a shop. everyone is welcome to come by and decide for themselves.

2

Good work, scheduling an issue, expect an extra day for the unknowns. .. or know you will need to schedule second visit

Sorry for delays our Quality process is very complete. We don't want to send out anything not completely QC. Hope this helps, when we have delays on delivery.

- LK's Auto Repair Inc.
1

So. This post should upset many. My gf started with a real up down kind of day starting from the moment she awoke. Expecting the bill to a tune of north $1400 for four spark plugs, valve gasket. However upon my gf being approved for credit they reduced the price. 60% It's still in going and my gf ended up taking her business else where. Women out there. You have to use the internet to keep some mechanics honest. I don't know the integrity of the mechanics here and I even tired to convince my gf to stay here, but she was too paranoid to feel respected here. I just feel terrible for her. Mechanics like this shop really get under my skin. A few months perhaps we can put it behind us. Wish us luck. WILL UPDATE WHEN REPAIRS COMPLETE UPDATE** Just so you get a fair perspective of this auto shop. They suggested my gf get a credit card so they could max it out. My gf wisely refused any further hinders from the sales guest. Very swiftly and found a top notch Bosch AutoShop in Silverdale. The LK salesperson became snide and charged and unheard of $210 to look and install zero parts before he handed us the keys back. I also left out he was going to leave out a part. We arrived in Silverdale and the gentleman was class. Just an everyday American grandfather who knew alot about cars. He trimmed and compromised wins for his business and my gf and 100% of her work was completed w/o here's the kicker. Maxing out her card without maxing her safety and repairs. It's been 6 months and my gf takes her car in for everything now. She has confidence I have never seen in a mechanic. Silverdale won't treat you different based on who you are. They will help you based on what you need and your continued loyalty. So anyone out there, if you go here. If you have money to just throw on poor ethics, economic savvy and good manners with back handed slaps go here. If you want a mechanic your children will grow to trust. Go here. At the end of the day you can't compromise safety of your family for profit. I truly respect this Silver Dale mechanic.

Very sorry this happen I will gladly refund any money you paid to LK's Auto ... Please e-mail [email protected]

- LK's Auto Repair Inc.
5

Just had my routine oil change and wheel alignment completed. I recommend the team at LK's Auto to all my family and friends

5

Took my 95 civic in for repair a few months ago because it kept dying on me and I couldn't figure out why. Joe and the staff at lk's were awesome and we're able to fix in a timely manner. I will definitely be back for my future vehicle repair needs!

At LK's we are very concern to make every visit just like this one. Thank you!!

- LK's Auto Repair Inc.
5

From the nice, clean bathroom to the comfortable waiting room with snacks I felt welcome at LK's. The thing that hit home most for me was the way they took care of my alignment. I have an Audi S4 and I'm extremely finicky about who works on it. I was referred to LK's from another tire shop and I'm so glad they sent me over. The man who did my alignment (I think his name is Frank) was a real pro and genuinely loved my car. He is an expert with European vehicles (I understand they also have an expert with American models as well) and the knowledge I gained about my vehicle just in speaking with him was quite expansive. I am absolutely certain they will do an amazing job with the items I will be returning to have done. The prices are very reasonable and I love supporting high quality local small business. Use these folks, you won't regret it.

Howard, it was great talking with you when you were here. Thank you for your review we look forward to seeing you again. Keith Knowlton

- LK's Auto Repair Inc.
5

The staff was great nice and friendly and the service was fast and great price

Cody, Thank you for taking your time to review us. Your key to our success. Thank you again Keith Knowlton.

- LK's Auto Repair Inc.

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