1

Dishonest business! Went there last year for a door switch problem on my Expedition. They insisted it was my door latch and replaced it with a used part (I never asked to use used over new). Door latch did not fix my problem. I told them to replace it with my old latch so I wouldn't be charged for the part. They took about $700 from me that day just for labor! They insisted a brand new latch will fix my problem and that they will expedite an order for a latch and give me a "discount" for the labor to put the new door latch in. When I asked what would be the next course of action if the new latch wouldn't fix my problem they again told me to not worry it will fix my problem. I felt scammed by these people. We continued for months with this door switch problem (door lights on, car didn't register the door was actually closed) because we didn't want to pay several hundred more. My husband came home from working in another state and took apart the door to try to troubleshoot himself. They took my door ajar switch completely out! They cheated me for a door latch and charged me hundreds for labor I didn't need. Not to mention they technically stole from me, even if it was a broken part. Stay from these people!

1

Dishonest business! Went there last year for a door switch problem on my Expedition. They insisted it was my door latch and replaced it with a used part (I never asked to use used over new). Door latch did not fix my problem. I told them to replace it with my old latch so I wouldn't be charged for the part. They took about $700 from me that day just for labor! They insisted a brand new latch will fix my problem and that they will expedite an order for a latch and give me a "discount" for the labor to put the new door latch in. When I asked what would be the next course of action if the new latch wouldn't fix my problem they again told me to not worry it will fix my problem. I felt scammed by these people. We continued for months with this door switch problem (door lights on, car didn't register the door was actually closed) because we didn't want to pay several hundred more. My husband came home from working in another state and took apart the door to try to troubleshoot himself. They took my door ajar switch completely out! They cheated me for a door latch and charged me hundreds for labor I didn't need. Not to mention they technically stole from me, even if it was a broken part. Stay from these people!

Our team reviewed your concerns and have made contact with you to resolve this matter.

- LK's Auto Repair Inc.
5

By far the best auto shop in KITSAP county! Every employee has a great attitude and will work with you. Weather it's trying to find the best deal for your repair without any lost in quality or bringing you into the shop, to show and explain what is recommended or wrong with your vehicle, you know your car is in great hands. You know that uneasy feeling you get when you walk into a shop? You won't get that here. From inside the shop into the waiting area is clean and comfortable. These guys take pride in their work. MAHALO LK

5

Any employer that just lets their employees leave in the middle of the day to rescue their moms...has got to be commended on how they treat and feel about their employees...My son has never had a better job....he likes going to work and feels respected by his employer and his co-workers...doesn't get much better than that...And if they are that accomadating to their employees...you know they go out of their way for their customers. Hope people will go there next time they have a need for great mechanics and customer service...give them a try...

5

Its Always a pleasure to drop my car off, Very friendly and honest service. They always keep you comfortable and i feel at home when im there! I wont take my car anywhere else.

Glen, I'm so glade to be your service provider and want to be for ever. Thank you Keith

- LK's Auto Repair Inc.
5

We LOVE LKs we have used them for over 10 years great people,great service,fair prices. We live in Montana now but still use their services whenever we are in town. Service you can trust. Joe,Tim and Allen three great guys in a whole great service team! Thank you

5

We LOVE LKs we have used them for over 10 years great people,great service,fair prices. We live in Montana now but still use their services whenever we are in town. Service you can trust. Joe,Tim and Allen three great guys in a whole great service team! Thank you

2

They charge you $120/hour just to look at your vehicle and find the problem. Plus everytime i went in there they said they where booked up solid. I wont be going back to them anymore.

Matthew, I would to chat about this concern. Please E-MAIL me at [email protected] and we can set a time to talk. Thank you I will talk with our Service Advisors.

- LK's Auto Repair Inc.
5

Saved $25 on my engine air filter by going to LK's Auto Repair! The staff were awesome! Joe kindly changed my tail light because he noticed it was out and topped off my fluids at no extra charge! Best service in town!

Samantha, It has been great working with you, it was our pleasure taking care of your vehicle. Keith Knowlton

- LK's Auto Repair Inc.
5

This where I take all of my vehicles...I wouldn't go anywhere else

Joe, Your are a great customer and thank you for your referrals.

- LK's Auto Repair Inc.

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