Dishonest business! Went there last year for a door switch problem on my Expedition. They insisted it was my door latch and replaced it with a used part (I never asked to use used over new). Door latch did not fix my problem. I told them to replace it with my old latch so I wouldn't be charged for the part. They took about $700 from me that day just for labor! They insisted a brand new latch will fix my problem and that they will expedite an order for a latch and give me a "discount" for the labor to put the new door latch in. When I asked what would be the next course of action if the new latch wouldn't fix my problem they again told me to not worry it will fix my problem. I felt scammed by these people. We continued for months with this door switch problem (door lights on, car didn't register the door was actually closed) because we didn't want to pay several hundred more. My husband came home from working in another state and took apart the door to try to troubleshoot himself. They took my door ajar switch completely out! They cheated me for a door latch and charged me hundreds for labor I didn't need. Not to mention they technically stole from me, even if it was a broken part. Stay from these people!
Our team reviewed your concerns and have made contact with you to resolve this matter.
- LK's Auto Repair Inc.