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5

I came in recently to have the motor of my window replaced. It was a bit pricey but the guys were easy to work with and had great communication. They have a comfortable waiting room if you need to wait; and overall their service reps where friendly.

3

Had to bring back vehicle after repair work

Andy very sorry for your return visit, our mission is to provide service and quality repairs. Thank you for giving us a chance to correct our mistake. Keith

- LK's Auto Repair Inc.
5

From start to finish, Joe and the rest of the staff at LK’s we’re great. Car problems are never fun, but the team was able to keep me at ease and get my car back on the road in a timely manner. Being new to the area, I was unsure where to go, but the reviews at LK’s speak for themselves! I will definitely bring my car back to them and I won’t hesitate to refer them to others! Way to go!

5

Good customer service at a fair cost. Gave a thorough assessment of the problem and stayed within the estimated cost.

5

Professionalism from the moment I walked in the door. When I needed a presale vehicle inspection done they provided me photos is all issues found and explained everything thoroughly-thank you Alex. On another occasion they were willing to come to my residence and pick up my car and take it for repairs and return the vehicle to my residence. It was so wonderful not having to take time off work for car repairs-thank you Keith!

4

Took my RV to these folks last July (2017) to have new coach batteries installed. The job was done on time and on budget. Communication was friendly, but I did have to call for status instead of the vendor calling me. I have heard both good and bad comments from folks around Bremerton, but I think overall this shop has a good reputation and takes care of their customers.

5

I moved to Poulsbo last year and had yet to find a mechanic. Naturally, my car decided that now was the time to make sure I found one. After a lot of reading, calling and emailing, I decided to go to LK's Auto. They diagnosed my car quickly and provided a reasonable estimate. We scheduled the service, they ordered the parts and off we went. I explained that I was going out of town and needed my car back the same day. Got my car back in time for my trip, paid LESS than the original estimate and everything is great. I've had good and bad experiences with mechanics and this was one of the best I've had. I would recommend them to anyone!

1

I called to see if LK Auto could do a transmissions service on my motor home,Joe that answered the phone he needed to see it to make sure which transmission it had and to quote me cost since I was in it and about two blocks away I said I could come by right now Joe said no bring it in the next morning. Next morning I arrive around 9 Joe goes out looks at motor home comes in says no problem they can service it. We talk about different types of service from dropping pan and changing filter to using a machine they have that flushes the entire system does not require dropping pan and does a much better job I am told and would cost $350 to $400, I think this is high but agree and told to bring it in the following Wednesday which I did right when they opened. Later in the day I receive a phone call from Joe telling me that to drop the pan change fluid install new filter was going to cost $450, I said hold on you told me the best way was to use your machine flush system and not to drop the pan why the change, He hesitates for a second then says oh I thought you wanted to drop the pan to which I replied no you said it was better to go with flush system which I agreed tohe reply's it is let me get you a price for that which he comes back with a price of $525 so from$350 now to $525 I have lost my confidence in LK and ask what I owe at this time, he says nothing so I tell him throw the keys back inside lock the door and I'll pick it up later as I have no faith or trust in LK to work on any of my vehicles after this episode which is sad as I have five rigs and was looking for a close good, honest place to take all my vehicles to but this place is not for me.

Bob , Joe is very sorry about this and is using this as a learning experience. I have looked into this matter would like to offer an apology. Please call me Keith at 360 373 6790. Thanks for giving us a try. We can do better!

- LK's Auto Repair Inc.
5

Professional and prompt. Great place to go for auto repairs and service. The shuttle was a nice touch. I didn't have to bug someone for rides.

5

I actually work here and I must say I've never had a better work experience as I do at Lk's,good people to work with and work for,the owner Keith is out in the shop wrenching with us everyday,very knowledgeable and is all about the customer being satisfied,our reviews say it all( of course there's always gonna be that one that writes a low review) but come to the shop for a service or just come check us out and see for yourself,we will, and do go the extra that your looking for in a shop. everyone is welcome to come by and decide for themselves.

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