The service was great, the financial transaction poor, until I pointed out the problem. The manager made a personal call to me to correct the financial error, and then promptly made good on his commitment to correct the error. Since fairness and customer satisfaction, together with accurate and timely service, is obviously the #1 goal of LK's Auto Repair, I'm now a customer with a changed attitude about at least one service and repair facility.
Thanks Dave, your the best for letting us take care of our mistake.
- LK's Auto Repair Inc.